Roots Pride FAQs
- Please allow 1-2 business days for processing of your order
- Orders are shipped Monday-Friday unless the item is on Pre-Order or Out of Stock. Orders placed on the weekend and select holidays are processed on the next business day.
- Please note that we will not be able to alter your order after it has been fulfilled. Most orders are fulfilled within 24-48 hrs (Mon-Fri) after the order has been placed
- Free Standard shipping (4-7 business days) for orders over $18.99
- For orders under $18.99, Standard shipping (4-7 business days)- $4.99 via USPS First Class Package
- Priority shipping (1-4 business days)- Calculated at checkout via USPS Priority
- Express shipping (1-2 business days)- Calculated at checkout via USPS Express
*Saturday is not a Delivery day
- We ship all over the world. Shipping costs will apply, and will be added at checkout.
- Free Standard international shipping ( 10-21 business days) for all orders over US $75.00
- Expedited shipping. Orders can be tracked after the package has left the U.S. Prices vary depending on weight and final delivery location
- Delays may occur due to customs. All customs duties, taxes, and fees are the sole responsibility of the customer. Please contact your local post office for further information concerning customs duties or fees.
- Please track your package through your local post office website. There you will be able to use the tracking number provided to you through email to check the status of your order. Once your package leaves the country we are unable to track it for you.
- Please make sure all shipping and billing information is accurate prior to placing the order.
We are not responsible and are unable to refund or replace items when the address provided to us is incomplete, or inaccurate.
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