Description
Welcome to Roots Pride! We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers. Please review our Shipping & Delivery Policy below.
Processing Time
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All orders require 1–2 business days to process before shipping.
- Most orders are fulfilled within 24–48 hours (Mon–Fri) after being placed.
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Orders are shipped Monday–Friday, unless the item is on Pre-Order or Out of Stock.
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Orders placed on weekends or select holidays are processed the next business day.
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Once an order has been fulfilled, we are unable to make changes or alterations.
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During high‑volume seasons (holidays, sales, new releases), processing may extend to 3-4 business days.
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Orders with address issues or product inconsistencies may require additional validation.
Domestic Shipping (USA)
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Free Standard Shipping (4–7 business days) for orders over $18.99.
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For orders under $18.99: Standard Shipping (4–7 business days) – $4.99 via USPS First Class Package.
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Priority Shipping (1–4 business days) – Calculated at checkout via USPS Priority Mail and UPS services.
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Express Shipping (1–2 business days) – Calculated at checkout via USPS Express and UPS services.
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Saturday is not a delivery day.
Your choice of chain length depend on where you want the pendant to lay on your chest.
Here is our recommendations:
For Women:
Slim or petite: 45 cm / 18 inches
Plus sizes: 60 cm / 24 inches
For Men:
Slim or bigger: 60 cm / 24 inches
For all Children: 45 cm / 18 inches
For reference
We don’t want your special moment to fade. Our jewelries and made either Copper and Stainless steel. They are then 18K gold or silver plated.
They won't tarnish, turn black / green, rust or fade at the contact of water.
However, to maintain the quality of your new Roots Pride jewelry, please:
- Do not wear it to the pool, spa, or the beach
- Remove when sleeping, exercising, or doing other physically strenuous activities
- Avoid contact with perfumes, body oils, and other chemicals, including household cleaners.
- Do not use chemical jewelry cleaners
- Gently polish with a soft, lint-free cloth. Please do not use a metal polishing cloth
- Store your beloved jewelry in a cool dry place
- If allergy exists, stop wearing.
These are fashion jewelries, not real pure gold/silver
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Customer Reviews
Overall the earrings are nice however I ordered two pairs in a smaller size however I received the largest size. They are way too big and not comfortable to wear. I attempted to exchange one pair and return the other but to this day have not received a response to my email request. Now I have spent money on 2 pairs of earrings and are not able to get any use out of them.
The item not only matches the description, it is more beautiful in person. I was a bit worried it would look cheap, but I was pleasantly surprised. I quality is good. Your care shows on your product. Thank you.
The item not only matches the description, it is more beautiful in person. I was a bit worried it would look cheap, but I was pleasantly surprised. I quality is good. Your care shows on your product. Thank you.
The item not only matches the description, it is more beautiful in person. I was a bit worried it would look cheap, but I was pleasantly surprised. I quality is good. Your care shows on your product. Thank you.
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